Shipping policy

Shipping

Thank you for visiting and shopping at RainDarby. Following are the terms and conditions that constitute our Shipping Policy. Please read through the contents of this page carefully! By purchasing from us you are acknowledging and agreeing to this timeline.

Shipping Process Time

All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few more days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Do you ship internationally?

We ship worldwide. You may be responsible for any import duties or customs that your country may apply to your order.

How long does delivery take?

USA & Canada:  7-16 business days. 

Australia, UK, Germany, France, Netherlands:  7-16 business days. 

Hong Kong: 4-6 business days. 

Singapore: 6-12 business days  

Rest of world: 8-16 business days.

Please double check information prior to completing your order. We do not take responsibility for stolen or missing packages.

How can I track my order?

We include tracking information for every order. You will receive a tracking number with your shipping notification You can also track your order through this link: https://raindarby.aftership.com/

There may be a delay for when you will be able to track your order. We recommend waiting a few days before checking the status of your order. If you do not see anything after a few days please contact us.

I ordered multiple items and only received one!

Since we source our products from different suppliers, you will most likely be receiving separate packages for each product! Hang in there and it should arrive soon!